Refund Policy
Refund Policy (100% Money-Back Guarantee)
At Hope Garments, we want you to love what you wear. If for any reason you’re not 100% satisfied with your purchase, we’ll refund you in full — no questions asked.
How it works:
- You have 7 days from delivery to request a refund.
- Simply contact us via WhatsApp or phone at +971 50 837 7424 with your order number.
- Kindly explain the reason for refund (criticism is more helpful than praise)
- We’ll initiate the refund immediately as promised..
Refunds:
- Approved refunds will be processed back to your original payment method within 3–5 business days depending on banking and holidays.
- Store credit is also available if preferred.
That’s it. No hassle, no risk — just our promise that shopping with Hope Garments is worry-free.